We conduct onsite research to understand the day to day of everyone who touches the platform from the front office secretary at the school site to the assistant superintendent of business in the district office. Every team and process works in a way that takes those values and goals into consideration. How we sell our platform, how we support our districts, and how we write our code. The mindset that runs through everything that we do is our focus on having an equitable, diverse and inclusive culture. A little bit of everything both in engineering and across the company.Contributing to our engineering culture that encourages everyone to bring their whole selves to work.Exploring the space and find solutions to problems that we may not know we even have.Digging into back end performance issues.Building a consistent and reusable front end architecture to support our long term vision.Our platform and team enables the processes that help districts keep ahead of these evolving needs and support their people. To do all this, they not only need to communicate rapid changes to their staff, they also need to ensure everyone has the tools they need to do their day to day work along with these new responsibilities. Our admins are figuring out how to deliver PPEs to their schools, how to feed families when classes are not in session, how to give internet access to students without it at home, how to support special needs with remote learning and more. The team understands that working code is not enough and a primary component of an engineer's job is to improve the maintainability of the long-term structure of the system.Ĭurrently, we’re helping our districts adapt to the pandemic and properly provide for their communities. Seasonality and spikes of system usage - 1/3 of our total traffic for the year occurs in the rush up to the start of the school year, in August and Septemberįinally, because our districts rely on us for their critical processes we must ensure our system is reliable and stable.Customized bulk data exports in a variety of formats (csv, pdf, zip).Data security and privacy, as our forms may collect sensitive information. Other technical challenges may relate to: Our backend models need to be flexible enough to support a wide variety of use cases but structured enough to allow for scale and data retrieval across the entire system. To meet the needs of this wide variety of users, there are thousands of unique forms and processes on our system that span from new hire packets to student injury reports to bus services requests to permission slips. They also work at individual school sites as principals, teachers, substitutes, counselors, and even parents. Our users work at all levels of the district in district office departments ranging from finance, payroll, HR, custodial services, transportation, food services and more. We are building a workflow and reporting platform that has to be powerful enough for support hundreds of unique approval processes in a school district but easy enough for anyone, from the Chief Business Officer to a school site office manager, to use.
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